FAQ
Why Wear Pulse Plugs
Pulse Plugs are reusable earplugs with a membrane filter that functions as a second pair of eardrums and provides effective protection by limiting the sound vibration energy to our actual eardrums. And all of this without compromising the natural sound experience.
Do Pulse Plugs help wit tinnitus?
Pulse Plugs provide reliable protection against the development or exacerbation of tinnitus. However, it's important to note that they do not diminish the volume of internal sounds such as ringing in the ears, nor do they serve as a cure for existing conditions. Nevertheless, for individuals whose tinnitus is triggered by loud noises, our earplugs effectively reduce the surrounding volume, offering relief. We have received an abundance of positive feedback from customers with tinnitus who have found great satisfaction in using Pulse Plugs. Please bear in mind that while Pulse Plugs is not a certified medical device and does not provide a cure for tinnitus, it can offer significant benefits and relief.
Does Pulse Plugs help with ADHD, sensory overload and/or neurodivergence?
We have received numerous positive responses from users expressing how Pulse Plugs have significantly alleviated all of these conditions. Our products are thoughtfully crafted to diminish the impact of noise while ensuring that sound and speech remain crystal clear. Therefore, individuals whose everyday lives are adversely influenced by noise, regardless of the underlying reasons, can experience a remarkably positive transformation.
Are Pulse Plugs electronic?
No, Pulse Plugs are not electronic. They are earplugs designed to provide excellent noise filtering and protect your hearing without any electronic components.
What is the difference between Pulse Plugs and other earplug brands?
Pulse Plugs are designed for a wide range of situations. With 20dB attenuation and our unique filter technology, they let you hear what matters while minimizing unwanted background noise, making them perfect for tuning out distractions around you.
How many dB does it reduce?
Pulse Plugs provide a substantial reduction of 20dB, making them ideal for environments like festivals, concerts, and clubbing where noise levels can be high. Your hearing comfort is our priority, and we're here to help you make the best choice for your needs!
What is the difference between SNR and NRR?
These values are based on two standards measuring the same thing: sound attenuation provided by a hearing protection device. NRR complies with the US standard while SNR complies with the EU standard. SNR ratings are usually slightly higher than the NRR ratings for the same product. This is due to the different methods of calculation, but it's important to note that they represent the same performance and functionality.
Do the eartips come in different sizes?
Absolutely! When you receive your Pulse Plugs, you'll find that we've included a set of four different ear tip sizes: Extra Small (XS), Small (S), Medium (M), and Large (L). This variety ensures that you can choose the perfect fit to comfortably accommodate all types of ear shapes.
Will I still be able to hear the music clearly at events?
Yes, our filters use advanced membrane technology, functioning as a second set of eardrums to effectively reduce sound vibration energy while maintaining the quality of the sound experience.
Can Pulse Plugs be used as replacement of hearing aids?
No, Pulse Earplugs are not meant to replace hearing aids.
Can I use Pulse Earplugs for other situations as well?
Pulse Plugs are designed for a wide range of situations. With 20dB attenuation and our unique filter technology, they let you hear what matters while minimizing unwanted background noise, making them perfect for tuning out distractions around you.
Shipping and Delivery
What regions do we ship to?
We deliver our products globally. No matter where you are, we'll bring them straight to your door! For more details, see the delivery times in our Shipping Policy
When Will I receive my order?
Shipping timelines vary per country. Check out our Shipping Policy for local delivery times.
When does my order apply for free shipping?
Orders above $50 will apply for free shipping!
How much does shipping cost?
Shipping on orders over 50 euro is always free.
For local shipping rates, check out our Shipping Policy.
What happens if my product gets lost in transit?
If your product happens to get lost during transit, please don't hesitate to contact us at info@pulse-plugs.com. Rest assured, we are committed to promptly addressing the situation and ensuring a swift resolution for you. Your satisfaction is our top priority, and we will work diligently to resolve any issues that may arise during shipping!
Warranties
What if i received a defective product?
We kindly ask that you carefully inspect your order upon receipt. If you find any defects, damage, or receive an incorrect item, please reach out to us. Your satisfaction is our top priority, and we are happy to provide you with the best possible solution.
What will I receive in my Pulse Plugs package?
In a single package of Pulse Plugs, you'll find everything you need for an exceptional experience:
- Pulse Earplugs
- A durable travel case
- Four different sizes of ear tips
- Comprehensive instructions to help you get started
What if I want to return my order?
We offer a 100 day return policy, if you're within that time frame please reach out to customer care to initiate a return via info@pulse-plugs.com
What kind of warranty does Hears offer?
What kind of warranty does Pulse Plugs offer?
You have the right to return any product purchased from Pulse Plugs within 100 days of the delivery date. Even if you have used them! The product does need to be in its original packaging, and in the same condition as when you received it.
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Fantastic, better than I expected!
Fits great and comfortably. As someone who goes to concerts and works at concerts it’s great to have any kind of protection for my ears.
They certainly work pretty well and I will continue to use them in loud environments
True Sound experience but just enough volume reduction, that you can still enjoy every festival
Really like them. Work well. Glad to have them. The quality of the box is very good!
I've only used them once at band practice, but so far so good. Thinking about ordering another pair for my wife.
Love the design! Really glad we found these. A must for musicians!
Awesome product. Did exactly as described. I loved the fact that I didn't lose an frequencies!
It Actually works! I Fear no decibels now, Im actually enjoying the music and I can hear peaple through the Pulse Plugs.