Shipping Policy

At Pulse Plugs, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:

Processing Time
Orders are typically processed and shipped within 1 business day from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.

Shipping Methods
We offer several shipping options to accommodate your needs, including standard and express shipping. The availability of shipping methods may vary depending on your location and the items in your order.

Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order.

Delivery Time
Delivery times vary depending on the shipping method selected and the destination of your order. Please note that unforeseen circumstances such as weather delays, customs clearance processes, or carrier issues may impact delivery times.

Change of Address
If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.

Order Cancellation
We aim to ship orders out as quickly as possible. Once your order enters processing, it's on its way to you in no time. You have a window of 2 hours from the time you place your order to request a cancellation. Just reach out to our friendly customer support team via live chat or email info@pulse-plugs.com with your order number handy, and we'll take care of the rest.

Country	Standard Shipping Time	Express Shipping
United States	5-9 Business Days	4-7 Business Days
United Kingdom	5-9 Business Days	4-7 Business Days
Canada	5-9 Business Days
Mexico	8-12 Business Days
Australia	5-9 Business Days
New Zealand	5-9 Business Days
United Arab Emirates	5-9 Business Days
Israel	5-9 Business Days
Hong Kong	3-7 Business Days
Japan	6-8 Business Days	4-7 Business Days
South Korea	7-15 Business Days
EU (Other)	6-10 Business Days	5-8 Business Days
Rest of the World	12-16 Business Days	8-12 Business Days
Netherlands	5-9 Business Day
Belgium	5-9 Business Day
Bulgaria	5-9 Business Days
Germany	5-9 Business Days
Austria	4-8 Business Days
Czechia	5-8 Business Days	4-6 Business Days
Poland	5-8 Business Days	4-6 Business Days
Hungary	5-8 Business Days
Slovenia	5-8 Business Days
Italy	7-12 Business Days	4-6 Business Days
Latvia	5-8 Business Days
Spain	5-8 Business Days
Portugal	5-8 Business Days	4-6 Business Days
Luxemburg	5-9 Business Days
France	5-9 Business Days
Finland	5-8 Business Days	4-6 Business Days
Sweden	5-8 Business Days	4-6 Business Days
Denmark	5-9 Business Days
Romania	5-8 Business Days
Lithuania	5-8 Business Days
Estonia	5-8 Business Days
Croatia	5-8 Business Days
Slovakia	5-8 Business Days
Greece	7-12 Business Days
Ireland	7-12 Business Days
Switzerland	7-10 Business Days	5-8 Business Days

Free shipping from €50

100-day Hassle Free Returns

2 year warranty

Certified Hearing Protection

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Fantastic, better than I expected!

Kimberley S.

Fits great and comfortably. As someone who goes to concerts and works at concerts it’s great to have any kind of protection for my ears.

Eva W.

They certainly work pretty well and I will continue to use them in loud environments

Jessy P.

True Sound experience but just enough volume reduction, that you can still enjoy every festival

Niels H.

Really like them. Work well. Glad to have them. The quality of the box is very good!

Nico W.

I've only used them once at band practice, but so far so good. Thinking about ordering another pair for my wife.

Maxwell C.

Love the design! Really glad we found these. A must for musicians!

Jeff B.

Awesome product. Did exactly as described. I loved the fact that I didn't lose an frequencies!

Brian W.

It Actually works! I Fear no decibels now, Im actually enjoying the music and I can hear peaple through the Pulse Plugs.

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Frequently Asked Questions

We've got answers

What is the difference between Pulse Plugs and other earplug brands?

Pulse Plugs' patented filter technology sets us apart by replicating the function of an additional set of eardrums, ensuring even sound absorption across all frequencies for a natural listening experience. Unlike other earplug brands, our filters offer balanced low-frequency attenuation, providing exceptional sound clarity and protection.

Can I use Pulse Earplugs for other situations as well?

Pulse Plugs are designed for a wide range of situations. With 20dB attenuation and our unique filter technology, they let you hear what matters while minimizing unwanted background noise, making them perfect for tuning out distractions around you.

What regions do we ship to?

We deliver our products globally. No matter where you are, we'll bring them straight to your door! For more details, see the delivery times in our Shipping Policy

How long will they remain effective?

With proper care, Pulse Earplugs can have a long lifespan. Regular cleaning and storing them in their protective case helps preserve their performance and durability for extended use. Although there’s no specific expiration date, their longevity mainly depends on how well they are maintained.

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h